Introduction
Welcome to City Super Mart. Your privacy is important to us. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, shop with us, or interact with our services. We value your trust and are committed to protecting your data while ensuring a seamless shopping experience.
By accessing or using our services, you agree to the terms of this Privacy Policy.
Information We Collect
We collect various types of personal information to provide and improve our services. This includes:
- ✔ Personal Information – Your name, email address, phone number, billing/shipping address.
- ✔ ayment DetailsP – Credit/debit card information (processed securely via third-party payment gateways).
- ✔ Browsing Information – IP address, cookies, device details, and browsing behavior.
- ✔ Communication Data – Emails, customer service inquiries, and feedback.
- ✔ Account Information – Usernames, passwords, and order history.
- ✔ Marketing Preferences – Your subscription preferences for promotional content.
How We Use Your Information
We use your information to enhance your experience and provide better services, including:
- ✔ Processing and fulfilling orders efficiently.
- ✔ Sending order confirmations, invoices, and tracking details.
- ✔ Personalizing your shopping experience based on preferences.
- ✔ Sending promotional offers, discounts, and newsletters.
- ✔ Enhancing website performance and user engagement.
- ✔ Preventing fraud, security breaches, and unauthorized access.
- ✔ Complying with legal and regulatory obligations.
How We Protect Your Information
Your data security is our top priority. We employ **robust security measures** to prevent unauthorized access, disclosure, or misuse. Our security practices include:
- ✔ SSL Encryption for secure transactions.
- ✔ Firewalls and Intrusion Detection Systems to monitor threats.
- ✔ Restricted Access to personal information by authorized personnel only.
- ✔ Secure Payment Processing via third-party gateways like PayPal and Razorpay.
- ✔ Regular Security Audits to maintain compliance with global standards.
Cookies & Tracking Technologies
We use cookies and similar tracking technologies to improve your browsing experience. Cookies help us:
- ✔ Remember your preferences for a customized shopping experience.
- ✔ Analyze website traffic and user behavior.
- ✔ Provide relevant advertisements based on browsing history.
You can manage or disable cookies through your browser settings.
Data Sharing & Third Parties
We do not sell or rent your personal data. However, we may share information with trusted third parties for business operations:
- ✔ Delivery Partners – To ship orders securely.
- ✔ Payment Providers – To process secure transactions.
- ✔ Marketing Platforms – To send promotional updates.
- ✔ Legal Authorities – If required by law.
Your Rights & Choices
You have the right to:
- ✔ Access, update, or delete your personal information.
- ✔ Opt-out of marketing emails and notifications.
- ✔ Request a copy of your stored data.
- ✔ Withdraw consent for data collection.
To exercise your rights, contact us at privacy@citysupermart.com.
Contact Us
If you have any questions about this Privacy Policy, feel free to reach out:
Email: privacy@citysupermart.com
Phone: +91 8602773948
