Introduction
Welcome to City Super Mart. By accessing or using our website and services, you agree to comply with the following Terms and Conditions. Please read them carefully before using our platform.
This document outlines the terms governing your use of our website, purchase of products, and interaction with our services. By continuing to browse or shop with us, you accept all provisions outlined herein.
User Agreement
By using our website, you agree to:
- ✔ Provide ccurate personal and payment details when making a purchase.
- ✔ Use our website lawfully and ethically.
- ✔ Not engage in fraudulent transactions or unauthorized access attempts.
- ✔ Respect intellectual property rights and copyrights.
- ✔ Avoid attempting to hack, disrupt, or manipulate our platform.
Payment & Pricing Policy
When making purchases on our platform, please note:
- ✔ All prices are displayed in Indian Rupees (INR) unless otherwise specified.
- ✔ Payments are processed securely via trusted third-party gateways.
- ✔ We reserve the right to modify pricing at any time without prior notice.
- ✔ Discounts, offers, and promotions may be subject to specific terms and conditions.
- ✔ In case of failed transactions, efunds will be processed as per our refund policy.
Shipping & Delivery Policy
Our shipping policy ensures timely and secure delivery:
- ✔ Orders are rocessed within 1-3 business days.
- ✔ Estimated delivery times vary based on location and carrier efficiency.
- ✔ Customers are responsible for providing accurate shipping details.
- ✔ We are not liable for elays caused by courier services or force majeure events
Returns & Refunds Policy
We offer a flexible return policy under the following conditions:
- ✔ Products must be returned within days of purchase
- ✔ Items must be unused, in their original packaging, and undamaged.
- ✔ Refunds are processed within 5-7 business days after verification.
- ✔ Customized and discounted items are non-refundable.
For return requests, please contact our **customer support team**.
Privacy & Data Protection
We prioritize customer privacy. Our data protection measures include:
- ✔ Secure handling of personal data and payment details.
- ✔ No sharing of customer information without explicit consent.
- ✔ Compliance with GDPR, CCPA, and other global data protection laws.
- ✔ Detailed information available in our Privacy Policy.
⚖ Intellectual Property Rights
All content, trademarks, and product images displayed on our website are the exclusive property of City Super Mart. You agree:
- ✔ Not to copy, modify, or distribute our content without written permission.
- ✔ Not to use our brand name for unauthorized commercial purposes.
- ✔ Any infringement of our ntellectual property rightsi will lead to legal consequences.
⚠ Prohibited Activities
Users must not engage in the following:
- Using the website for illegal, harmful, or deceptive activities.
- Transmitting malicious software, viruses, or any form of cyber threats.
- Attempting unauthorized access to our servers, databases, or systems.
- Posting or sharing offensive, defamatory, or inappropriate content.
Limitation of Liability
City Super Mart is not responsible for:
- ✔ Third-party service failures (payment gateways, courier partners, etc.).
- ✔ Customer errors, such as incorrect shipping details.
- ✔ Losses arising from technical glitches, cyberattacks, or force majeure events.
Contact Us
If you have any concerns regarding these Terms and Conditions, feel free to contact us:
